PRIVACY POLICY

We care about your privacy.

Thank you for your interest in the OHL Internet web sites and newsletters, and other services. We believe in fully disclosing the methods to which we collect, use and allow you to take control of your personal information. We also invite you to ask us about our policies or feel free to let us know how we can better serve your privacy concerns.

QUESTIONS, COMMENTS, OR SUGGESTIONS?

If you wish to contact us about any element of this policy or inquire about your personal information, then please direct your inquiry to:

Email:
hmorell@chl.ca

Mail:
Ontario Hockey League
Attn: Privacy Officer
305 Milner Ave., Suite 200
Scarborough, ON
M1B 3V4

Fax:
416-299-8787
Please address your fax to the OHL Privacy Officer.

WHAT IS PERSONAL INFORMATION?

This is information you may have given us about specifically who you are, such as:

• name, mailing address, email address, user name and password
• demographic information (such as age and education)
• your interests and preferences
• transactional information (such as the history of your purchases or the fact that your name and address was obtained by us on a contest entry)

Personal Information is collected by us when you choose to provide it to us when registering for a OHL Service, such as when you choose to subscribe to a magazine, enter a promotion/contest or choose to receive a newsletter. We may also receive Personal Information from our business partners and other third parties, provided that such third parties confirm to us that you have permitted them to share such information.

Business contact information such as the name, title, business address, email address or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.

USE OF YOUR PERSONAL INFORMATION

Your Personal Information may be used by us for the following purposes:

1. If you are a customer or member of one of our publications or web sites, we need your Personal Information to provide you with the OHL Services and information you have requested from us. We may from time-to-time use your Personal Information to contact you about changes, enhancements or similar notices related to the OHL Services.
2. The OHL website will not sell, rent or lease its customer/member lists to third parties but we may contact you by email on behalf of external business partners with offers that may be of interest to you, carefully screened to ensure the company is reputable and their materials appropriate and not misleading. All our email communications of this manner will identify us as the sender and include an “unsubscribe” option from receiving these types of offers.
3. If you enter a contest or other promotion offered on the OHL Site, we may, under the rules of the promotion, use your name and certain other information to administer the promotion, such as contacting, announcing and promoting the winners of the promotion.
4. Your credit card number, debit card number, or banking information for pre-authorized payments is used only for processing payments and for presenting you with payment options – not for marketing purposes.
5. The OHL may also use Personal Information if we have reasonable grounds to believe the information could be useful when investigating a contravention of a federal, provincial or foreign law or in order to protect or defend a legal interest.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We will only disclose your Personal Information to third parties:

1. Where you have specifically given us your consent to disclose your Personal Information for a designated purpose.
2. Our website may provide your name and email address to carefully screened partners for the sole purpose of providing an extended service or premium news content that we believe will be of high value to our customers or members. These types of partnerships DO NOT include the right to send direct promotional or product offers to you.
3. Who are acting on our behalf as our agents, suppliers or service providers, solely to enable us to more efficiently provide you with the OHL Services. Such entities act under strict contractual controls, requiring them to maintain the confidentiality of all such Personal Information and to use such information solely for purposes related to the provision of the OHL Services.
4. As required by law, including by an order of any court, institution or body with jurisdiction or authority to compel the production of information, or in order to protect or defend a legal interest or
5. In connection with a OHL corporate re-organization, merger or amalgamation with another entity, or a sale of all or a substantial portion of the assets of OHL provided that the Personal Information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

STORAGE OF YOUR PERSONAL INFORMATION

The OHL only stores Personal Information for a period that is reasonably necessary to meet the purposes for which it was collected. Then, we erase or make anonymous any personal information that is no longer required for a specific purpose.

CONTROL OF YOUR PERSONAL INFORMATION

Access and Accuracy of Your Information

The OHL offers its customers and members choices for the collection, use and sharing of Personal Information.

If you are a OHL Internet Registered User, you may go to the Member Profile page of any OHL service to proactively make choices about the use and sharing of your Personal Information. You may choose not to receive marketing material from the OHL or from external third party business partners without the disruption of your Internet service.

If you are a subscriber of a OHL publication, please contact us by phone, email, or write us at the address given above and indicate your preferences in terms of the use of your Personal Information or if you would like to confirm we have your correct information.

In using the Member Profile page, you will be asked to make your requests while logged into the OHL Service user account, so that the OHL can associate your preferences with a particular account. This security safeguard prevents someone else from accessing your Personal Information or making choices about the usage and control of your Personal Information.

You may also stop the delivery of future promotional e-mail from the OHL by following the specific instructions in the e-mail you receive. Email communications will always include an identification of the sender and an “unsubscribe” option.

For those customers or members who are not a OHL Internet Registered User, upon request, the OHL will provide you with access insofar as possible to any personal information you have given us. This information may only be referred to by the user related to a specific profile.

Also, upon request, the OHL will (a) destroy or make anonymous Personal Information about you that it keeps in its databanks; (b) correct any Personal Information that you state is erroneous; and (c) allow you to withdraw from mailing lists of future emails (except for notices of major changes in the service) while allowing you to continue to access its Internet site. To request a change or a correction, refer to your profile and reach us through the contact information given above.

SECURITY OF YOUR PERSONAL INFORMATION

We make every reasonable effort to protect against the loss, misuse, and alteration of Personal Information under our control. Our security policies are periodically reviewed and enhanced as necessary.

Only authorized individuals and suppliers have access to customer information. Where information is sent to a third party for processing, we make sure, through our contracts with them, that all customer information is kept secure. We keep your information for the time we are providing you with a product or service, and for a reasonable time thereafter in the event that you wish to resume service.

We operate secure data networks protected by industry standard firewall and password protection systems. Credit card information is processed using industry-standard encryption and security. We do not collect Personal Information from bulletin boards or forums. However, we cannot guarantee that Personal Information voluntarily disclosed on message boards and discussion groups will not be collected and used by others, which may result in unsolicited messages to you from other parties.

CHILDREN AND PERSONAL INFORMATION

We believe that none of the OHL Services appeal directly to children 13 years old or less. Children may visit these OHL Services and provide Personal Information, which will be collected, used and disclosed as described in this policy. We encourage you to talk with your children about communicating with strangers, disclosing Personal Information online and using Internet services safely.

OHL USE OF NON-PERSONAL INFORMATION

Non-Personal Information is collected or derived by us in the course of operating the OHL Services. For example, our Web servers may automatically collect Non-Personal Information which is provided through your browser or stored on a Cookie or through a Web Beacon when you choose to visit a OHL Service.

In addition to OHL's practices related to IP Addresses, Cookies or Web Beacons, Non-Personal Information is used generally by the OHL to monitor and improve the operation of the OHL Services, to perform statistical analyses of the collective characteristics and behaviour of our users, to measure user demographics and interests regarding specific OHL Services, to describe our services to third parties such as prospective business partners and advertisers and to analyze how and where best to use our resources. No Personal Information will be disclosed during these activities.

OHL may also use Non-Personal Information to inform our sponsors and advertisers as to the performance of a particular sponsorship (such as a contest) or advertisement. In such case we may disclose to those third-party sponsors and advertisers the overall aggregate demographics available regarding, for example, who participated in a contest or who saw and "clicked" on an advertisement. No Personal Information will be disclosed to these sponsors and advertisers as part of this process; only information in an anonymous, aggregate form will be disclosed.

IP Addresses

An IP Address is the unique number which is assigned to every direct Internet access point. Many IP Addresses can generally be associated with certain Internet service providers or large organizations. IP Addresses do not contain any Personal Information. When you, through your browser, request a web page or similar Internet information from another computer on the Internet, your browser automatically provides that computer with an IP Address to which it will send the requested information.

The OHL and IP Addresses:

1. Whenever you request a OHL Service web page or certain other similar OHL content, your browser automatically provides our computers with your IP Address, to which our computers will send the requested information. Each such request is logged by our computers with information including the IP Address of the computer that requested the page and is stored by our computers as needed for the purposes described in this policy.
2. The OHL may use your IP Address to display more appropriate and relevant content and advertising, such as content and advertising based on your geographic area. Aggregate information derived from IP Addresses may be reported by the OHL to its advertisers and partners. For example, the OHL may report to its advertisers the estimated total number of users accessing the OHL Site from a specific province.
3. The OHL may use your IP Address to facilitate the diagnoses and remedy of a technical problem reported by you or our technical team.

Cookies and Web Beacons

The OHL uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs, deliver viruses to your computer, search your computer for other information or transmit any information to anyone. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. The cookie identifies your browser and will NOT let a web site know any Personal Information about you, such as your name and address.

The OHL may use cookies to:

1. Monitor website usage and improve the operation and performance of the OHL Services and to make our OHL Services easier and more convenient to use. For example, cookies help us remember who you are through your browser settings so that we can offer and provide more personalized services (e.g. language preference). Cookies also allow us to save passwords and preferences for you so that you will not have to re-enter them the next time you visit a OHL Service.
2. Measure aggregate user traffic and demographic statistics related to the OHL Services and advertisements (e.g. number of users, average time spent, average age and similar statistics). This information helps us to better understand when to update, change or offer new services and provides us with details as to the performance of third party advertisements and content. This information may be reported, in aggregate form only, to our current and prospective sponsors, advertisers and business partners. No Personal Information will be disclosed in such reports.
3. Displaying advertisements. The OHL and third party advertising providers used by the OHL may use cookies when serving advertisements.

Cookies are used on many major web sites. Most browsers are initially setup to accept cookies. If you prefer, you can reset your browser either to notify you when you have received a cookie, or to refuse to accept cookies. You should understand that while the OHL does not require you to use cookies, certain OHL Services will not function properly if you set your browser to not accept cookies.

Certain OHL Services may contain electronic images or tagging code known as Web beacons - sometimes called single-pixel gifs or JavaScript tags - that allow the OHL to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your Personal Information; they are a technique used to compile aggregated statistics about OHL Service usage. Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. Certain OHL Service web pages may also contain Web beacons placed there by our advertising partners to help the OHL determine the effectiveness of our Internet advertising campaigns.

LINKS

The OHL’s site contains hyperlinks to Internet sites managed by third parties. These links are only suggested for your convenience. Activating these links may cause you to leave the OHL's site. Please note that the OHL does not have any control over third party Internet sites and the fact that such sites have links to OHL's sites does not incur the OHL's liability in any way whatsoever. Consequently, any Personal Information you provide on third party sites will necessarily be subject to these other sites’ policies and procedures. The OHL cannot be held liable at any time for any abuses, which may result. We recommend that you read carefully the policies and procedures related to Personal Information on these other sites.

LIMITATION OF THE COLLECTION OF PERSONAL INFORMATION

The OHL only collects Personal Information required to meet the objective for which said Personal Information is collected.

CHANGES IN POLICY

The OHL will occasionally update this Privacy Policy to reflect company and customer feedback. When the OHL posts changes to this policy, it will be immediately reflected on the OHL site. If there are material changes to this policy or in how OHL will use your personal information, the OHL will prominently post such changes prior to implementing the change. The OHL encourages you to periodically review this policy to be informed of how the OHL is protecting your information.